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At “Agnanti Hotel” Facebook Page booking system we guarantee that you’re offered the best possible rates. In fact, we are so confident with our “Best Rate Guarantee”, that in the unlikely event you do find a lower rate  on the web, within 48 hours  of your booking, we kindly ask you to let us know.

If we are able to verify your claim within 48 hours, we will not only match the lower rate but we will give you back 20€ per night, subject to the following terms and conditions:

  1. You must have a confirmed reservation made through the following Facebook Page official booking channel of “Spyrou Philoxenia”.
  2. You must find a lower publicly available rate (“Lower Rate”) on a non “Spyrou Philoxenia” booking channel (except for "opaque" websites, packages with airfares, e.t.c) for the Same Accommodations. "Same Accommodations" means the same room type, at the same hotel, with the same dates and length of stay, same number of guests, same designation as either cancellable or Non-cancellable, Non-refundable,  same advance purchase policies (Early Booking Discount), same state taxes and the same terms and conditions governing the rate.
  3. You must complete and submit a claim form to “Spyrou Philoxenia” guest assistance department in accordance with the claim form instructions, or Email us, or  call us at +30 210 6919111  and follow the telephone representative's instructions to process the claim.
  4. You must submit your claim within 48 hours of making your reservation and at least 48 hours prior to your arrival at the hotel.
  5. The “Same Accommodations” must be available for purchase at the Lower Rate when we validate your claim.
  6. You may only submit one claim for each stay. A “stay” means the total number of consecutive nights spent at the same hotel by the same guest or guests.
  7. Rate comparisons will be made with taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  8. If we verify the availability and eligibility of the lower rate, we'll match the lower rate plus we will give you back 20€ per night for all booked nights.
  9. “Spyrou Hotels” reserves the right to modify or cancel this offer and the terms and conditions at any time in its sole discretion.
  10. Our Guarantee does not apply to the following:
    • Reservations booked through a Tour Operator.
    • Rates available on "opaque" websites.
    • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
    • Discount or negotiated rates not available to the general public, including but not limited to the following rates: Membership and “Loyalty Club”, Corporate, Government, Promotional, Unpublished, Employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates.
    • Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.

Submit a Claim

Κεντρικά Γραφεία                Agnanti Hotel

Spyrou Philoxenia                                                        Kαλαμάκια Αλόννησος

Λεωφ.Κηφισίας, 125-127                                            Αλόννησος 37005-Ελλάδα

Αθήνα 11524 – Ελλάδα                                                Tηλ: +30 24240.66262

Cosmos Center – Suite 830                                         Fax: +30 24240.65725

Tηλ: +30 210 6910429

Τηλ: +30 210 6910419

Fax: +30 210 6910463